Navigating Cultural Waters: Zenos Holds an Interactive Intercultural Communication Workshop

We are thrilled to share the success of our recent project activity in the world of intercultural communication. Through a virtual interactive workshop "Effective Intercultural Communication", led by our co-founder and certified intercultural trainer, Ena Fejzagic, we aimed to address the challenges many of us face when communicating across diverse cultures.

 

At the beginning of this project activity, we asked some critical questions:

  • Are you concerned that, despite having strong English language skills, you might struggle to communicate effectively with people from different cultures?
  • Do you feel nervous about the idea of a cross-cultural job interview?
  • Are you ready to handle discussions in an international environment?
  • Have you ever found yourself in a cultural dilemma?

 

These questions weren't just the starting point; they were the driving force behind our entire initiative.

Our agenda covered essential aspects of intercultural communication, beginning with understanding the definition of culture itself. Ena guided our participants through the elements that shape cultures, emphasizing that diversity is not something to be feared but celebrated.

Cultural Differences emerged as a key focus, where we explored how recognizing and respecting these differences can lead to successful cross-cultural interactions. We delved into the causes of potential conflicts, helping our participants understand and overcome challenges in intercultural dynamics.

 

The Effective Communication Model was the central element of our workshop, stressing that communication goes beyond language proficiency. It involves active listening, empathy, and adaptability. Ena demonstrated how mastering this model can lead to more meaningful cross-cultural engagements.

Our discussion extended to Communication Strategies, covering both oral and written communication. Participants from Bosnia and Herzegovina, Austria, Germany, and the Czech Republic actively shared their experiences, creating a lively and diverse conversation. We facilitated group discussions, allowing participants to voice their opinion and ask honest and transparent questions without fear of being judged.

 

The success of our webinar wasn't just in the content but in its interactive nature. Ena's guidance transformed the learning process into a dynamic and engaging journey.

Feedback from our 12 participants spoke volumes about the success of our initiative. They expressed newfound confidence in their intercultural communication skills, highlighting the practical knowledge gained and the open dialogue fostered during the webinar.

 

Through this project, we at Zenos have not only addressed immediate concerns about effective intercultural communication but have also laid the groundwork for a more culturally aware and harmonious future. As our world continues to shrink, the ability to connect across cultures isn't just a skill; it's an essential bridge that we, at Zenos, with Ena Fejzagic leading the way, have expertly built. Our webinar stands as proof of our commitment to fostering global understanding, one virtual interaction at a time.

See what one of the participants had to say about the workshop.

 

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